Santa Ana USD’s chief communications officers explains how her district uses strong engagement and listening to battle declining enrollment.
school customer service
Former superintendent Dr. Gerald Dawkins says improving customer experience in schools requires a district-wide commitment.
As a new Education Week video illustrates, teacher home visits are just one powerful tool for districts to boost school-parent relationships
As the competition heats up, the nation’s public school leaders must focus on creating a system of high-quality customer service for students and families.